We have declared our commitment to information security under SECURITY ACTION, the self-declaration scheme run by Japan's Information-technology Promotion Agency (IPA).
ElektroLibera LLC designed and built a "DX gateway" that securely and reliably bridges the Salesforce environment used by the client's business partners and the client's in-house DX workflow system (Intra-mart). From credit review requests through to sales confirmation, it automates the core leasing process end to end.
In the client's leasing and factoring business, credit review requests from partner companies were handled entirely in Salesforce. Credit review and workflow processing, however, ran on the in-house core system (Intra-mart). Connecting the two systems securely across the boundary between the internet and the internal network was the central challenge.
Salesforce is reached over the internet; Intra-mart sits on the internal network. Secure communication across two different security boundaries was required.
As soon as a partner registered a credit review request in Salesforce, it had to be passed straight to the internal workflow, with the review result returned automatically.
Once a review was approved, the challenge was end-to-end automation: receiving the sales confirmation data and automatically sending the leasing customer's application details back to the partner side (Salesforce).
The DX gateway communicates with Salesforce over the internet via REST API while exchanging data with Intra-mart over the internal network. Sitting on the network boundary, it delivers bidirectional, real-time integration without compromising security.
Review request registered: A business partner registers leasing or factoring review request data in Salesforce.
Data retrieval (SF → GW): The DX gateway retrieves the review request data by polling the Salesforce REST API or by receiving a webhook.
Internal handoff (GW → Intra-mart): Over the internal network, the gateway submits the review request into the Intra-mart DX workflow system.
Review result returned (Intra-mart → GW → SF): Once the review is completed in Intra-mart, the result data is written back to Salesforce through the gateway.
Sales confirmation handoff: When a sale is confirmed, the gateway receives the sales confirmation data and automatically sends the leasing customer's application details to Salesforce (the business partner).
The gateway operates on the boundary between the internet side (Salesforce) and the internal network side (Intra-mart), so the two never connect directly.
Communication with Salesforce uses the standard REST API, keeping changes to existing systems to a minimum while leaving room to extend.
Beyond retrieving and submitting review requests, the gateway handles returning review results and the sales confirmation handoff — asynchronously and reliably, in both directions.
From registering a review request to sales confirmation and the application data handoff, the entire business process runs without manual work — a large gain in speed and accuracy.
Retry logic covers communication errors and data inconsistencies, and processing logs are recorded for every review request, ensuring traceability when problems occur.
Integration was achieved through the gateway alone, without major changes to the existing Salesforce or Intra-mart functionality — reducing rollout risk.
We build secure integration platforms between cloud SaaS such as Salesforce and in-house core systems.
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We have declared our commitment to information security under SECURITY ACTION, the self-declaration scheme run by Japan's Information-technology Promotion Agency (IPA).